FAQ AI

What are AI-created designs?

AI-created designs are digital artworks generated using advanced artificial intelligence technology. The AI analyses the photo you upload — recognising key features like face shape, fur texture, lighting, and color — and then reimagines your pet in the selected artistic style.

Each portrait is generated in seconds using complex algorithms that mimic real artistic techniques such as shading, depth, and texture blending. The result is a one-of-a-kind, high-resolution artwork that captures your pet’s likeness while transforming it into a stylised piece of art.

What’s the difference between AI-created and designer-made portraits?

Unlike traditional design methods, AI portraits are created instantly and can be easily reimagined in multiple styles, giving you the freedom to explore different looks until you find the perfect one. Each artwork still goes through a brief review to make sure it looks amazing before you receive it.

How long will it take to receive my AI design?

The preview is generated instantly. Once you finalise your order, production and shipping follow our usual timelines.

Can I add multiple pets or humans in an AI portrait?

For now, our AI tool works with one uploaded image at a time. If that image includes multiple subjects (pets or humans), the AI will design them together in a single portrait.

 

Can I try different styles before ordering?

Yes! You can experiment with as many styles as you like. 

 

How do I use the new AI feature?

Simply upload a clear photo of your pet, choose a style (like “Abstract or Oil Painting”), and let the AI do the rest! You’ll see your preview in seconds.

 

What kind of photo should I upload?

Clear, well-lit photos with full facial features visible. Avoid blurry, filtered, or cropped images.

 

Can I change the photo after I start?

You can always upload a new image and the AI will create a brand-new version from scratch.

 

Will my uploaded photo be safe?

All images are securely stored and automatically deleted after your order is completed

 

How do I use the new AI feature?

Simply upload a clear photo of your pet, choose a style (like “Abstract or Oil Painting”), and let the AI do the rest! You’ll see your preview in seconds.

Why does the AI create a different result each time I use the same photo?

That’s part of its creative charm! Even with the same image, our AI adds subtle variations for a more organic and artistic feel.

Can I fine-tune or edit parts of the artwork?

At this stage, the AI doesn’t allow manual editing, but you can rerun the process or pick another style until you’re happy with the result.

 

How accurate is the AI in capturing my pet’s features?

Very! The AI recognises key features like fur texture, colour, ears, and expression. For best results, use a clear, well-lit photo at eye level.

 

What payment methods do you accept?

We accept all the usual favourites — Afterpay, PayPal, Visa, and MasterCard — so you can choose what works best for you. Whether you’d like to pay upfront or split it into easy instalments, we’ve got you covered.

 

Can I choose between AI and designer-made portraits?

Absolutely! You can still order our digitally hand-finished portraits if you prefer a more detailed, artist-refined approach.